Refund Policy

This Refund Policy applies to purchases of Clepie, operated by Christos Demetriou ("Clepie", "we", "us").

30-day money-back guarantee

We offer a 30-day money-back guarantee on all Clepie subscriptions and credit top-ups. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all refunds and customer service inquiries relating to payments.

• Visit paddle.net and enter the email address used at checkout or your order reference to manage your order and request a refund; or
• Email us at support@clepie.app with your order reference and we will arrange it with Paddle for you.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer and typically take 3–10 business days.

Cancellations

You can cancel a subscription at any time from your account or via paddle.net. Cancelling stops future renewals; you keep access and any remaining credits until the end of the period you already paid for.

Statutory rights

Nothing in this policy limits your statutory consumer rights, including the EU/UK right of withdrawal where it applies. This policy is offered in addition to those rights.

Contact

Questions about billing or refunds: support@clepie.app. See also Paddle's Refund Policy.